Q: I’ve lost my password & your password-reset form isn’t working.

A: No problem. Simply use our online form here to reset your password.

Q: Why isn't my log-in working?

A: lease double-check that you are entering your email address correctly. It is very common for people to miss-spell it or add a ".au" where there shouldn't be one. If you are still having problems, use our online form here to reset your password.

Q: How do I suspend/delete my profile, or stop rebilling?

A: Simply go here to select from various options. You must be logged in for this link to work.

Q: Why won't you answer my messages?

A: We answer every message. Please double-check you have entered the correct email address, as a lot of replies we try to send end up bouncing back to us. Also, check your junk mail folder in case our reply was incorrectly filtered.

Alternate Contact Details

OODLUM PTY LTD
PO Box 7091
Holland Park East
QLD 4121
Australia

Email: [email protected]